Shipping policy

Shipping terms and conditions

Today we accept and fulfill orders within European economical zone including: Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Holy See, Hungary, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Luxembourg, Makedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Since we do not resell products of other manufacturers but create our own it can take a little time to receive your order.

It will take up to 2-3 days to proceed your order, manufacture the product you have purchased from us and pack it for the shipping.

When a product is dispatched, it takes up to 7 days for customer to receive it within european economical region. 

We commit that our customer will receive his order within 14 days of purchase.

 

Free shipping

All orders of EUR €150 and over, qualify for free shipping from our workshop based in Lithuania to the European economical zone including these countries: Aland Islands, Albania, Andorra, Armenia, Austria, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Holy See, Hungary, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Luxembourg, Makedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, United Kingdom.

The maximum allowable weight to qualify for free shipping from our workshop is 10kgs.

 

Return due to change of mind

VALPROrc will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of purchase of item and are returned to us in original packaging and unpacked. To learn more about our refund conditions and procedure check our refund policy.

 

Change of delivery address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. To do that use our contact us form.